Privacy Policy

This Privacy Policy explains how LeadStallion LLC, doing business as CallStallion (the "Service"), collects, uses, stores, and shares information when you visit this website or use the Service.

Contact

Support: support@callstallion.com

Scope

This policy applies to website visitors, prospective customers, account holders, and business users of CallStallion.

Information we collect

• Account and business information such as name, email address, business name, billing details, and configuration settings.
• Operational data such as location identifiers, call event metadata, workflow configuration details, and activity records needed to run missed-call recovery.
• Consumer contact and interaction data made available through the customer's authorized GoHighLevel integration, such as phone number, timestamps, and CRM identifiers needed to complete the requested workflow action.
• Usage, device, and diagnostic information needed to operate, maintain, and secure the Service.

How we use information

• To provide, maintain, secure, and improve the Service.
• To detect missed calls and trigger the customer's configured GoHighLevel recovery workflow or fallback follow-up action.
• To authenticate users, prevent abuse, investigate fraud, and maintain system integrity.
• To create and retain records needed for support, troubleshooting, dispute resolution, and lawful business operations.
• To communicate about support, account, billing, or service notices.

Downstream messaging and customer workflows

In the GoHighLevel Marketplace edition, CallStallion is designed primarily as a detection and trigger layer. If a customer chooses to send SMS, email, or other follow-up communications from their own GoHighLevel workflow, those downstream actions are controlled by the customer in their own environment.

Sharing

• With service providers that help us operate the Service.
• With the business using CallStallion when that business needs the information to respond to a missed call or inquiry.
• When required by law, regulation, court order, or to protect rights, safety, and security.
• As part of a merger, acquisition, or asset transfer, subject to applicable law.

Data retention

We retain information for as long as reasonably necessary to provide the Service, support integrations, investigate issues, comply with legal obligations, resolve disputes, and enforce agreements.

Your choices

• You may request access, correction, deletion, or export where applicable by contacting support.
• Businesses are responsible for configuring and governing any downstream communication channels they activate inside their own GoHighLevel workflows.

Website and cookie data

We may use standard logs, cookies, or similar technologies to understand site usage, keep the Service secure, and improve performance.

Changes to this policy

We may update this Privacy Policy from time to time. Material changes will be reflected on this page with an updated effective date.